noliPrivacy Policy
This page describes what we collect when you use noli and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with local regulations. We do not sell your data to third parties. We encrypt sensitive information and store it on secure servers. Your privacy is central to how we operate.
When you open an account on noli, you provide your name, email, date of birth, and contact details. Before your first withdrawal, we collect a photo of your government ID and proof of address for Know Your Customer (KYC) verification. We also collect transaction data—deposits, withdrawals, game activity, and account login history. This information helps us prevent fraud, comply with anti-money-laundering regulations, and assist you if you contact our support team.
We process your data according to this policy and applicable privacy laws. You have the right to access, correct, or request deletion of your personal information. Contact us anytime if you have questions about how we handle your data.
What Data We Collect on noli
Account registration information
When you register on noli, we collect your full name, email address, date of birth, phone number, and residential address. We use this information to create your account, verify your identity, and contact you about your account. We also collect your preferred language and timezone. This data is required to open an account—we cannot process registration without it.
Payment and financial data
We collect information about your deposits and withdrawals on noli. This includes the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and the transaction status. We do not store your full payment card numbers or e-wallet credentials—all sensitive payment data is handled by our payment partners through encrypted channels. We keep transaction records for accounting, fraud prevention, and regulatory compliance.
KYC verification documents
Before your first withdrawal on noli, we require Know Your Customer (KYC) verification. You upload a photo of your government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter). We store these documents securely and use them only to confirm your identity and prevent fraud. We do not share these documents with third parties except where required by law or regulatory authorities.
Game and betting activity
We collect data about your activity on noli—which games you play, how long you play, your betting patterns, and your account balance. This information helps us understand user behavior, improve our platform, and detect suspicious activity. We use this data to personalize your experience (for example, recommending games based on your history) and to comply with responsible-gaming monitoring requirements in jurisdictions where we operate.
Device and technical data
When you access noli on your Android phone, iOS device, or desktop, we collect technical information—your device type, operating system, browser type, IP address, and approximate location (based on IP). We also collect data about how you interact with our platform—pages visited, buttons clicked, time spent on each page, and any errors you encounter. This helps us troubleshoot technical issues, improve performance, and detect fraud.
We at noli collect only the data we need to operate our service, verify your identity, and comply with law. We do not sell or share your information with advertisers or data brokers.
How We Use and Protect Your Data on noli
Data use and processing
We use your data for the following purposes: (1) to provide noli services—account management, deposits, withdrawals, and game access; (2) to verify your identity and prevent fraud; (3) to comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations; (4) to respond to your support requests; (5) to improve our platform and user experience; (6) to send you account notifications and updates; and (7) to comply with legal obligations and law-enforcement requests.
We do not use your data for marketing or advertising without your explicit consent. We do not sell your personal information to third parties. We do not share your data with other gaming platforms or unrelated businesses.
Data security and encryption
We protect your data with industry-standard encryption and secure servers. All communication between your device and noli is encrypted using HTTPS. Your password is hashed and never stored in plain text. We use firewalls, intrusion detection, and regular security audits to protect against unauthorized access. Our servers are located in secure data centres with physical access controls.
We recommend that you use a strong, unique password for your noli account and never share it with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
Third-party processors and data sharing
We work with third-party service providers to operate noli. These include payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks), hosting providers, and compliance partners. We share only the data necessary for these providers to perform their services. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify. We do not allow them to use your data for their own marketing or business purposes.
We may disclose your data if required by law, court order, or government authority. We will notify you of such requests unless legally prohibited from doing so.
Cookies and tracking
We use cookies and similar tracking technologies on noli to remember your login, store your preferences, and analyze how you use our platform. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use noli. We do not use cookies to track you across other websites—our cookies are used only on noli.
Your rights and data access
You have the right to access, correct, or request deletion of your personal data on noli. You can update your account information anytime in your account settings. To request a copy of all data we hold about you, or to request deletion, contact our support team. We will respond to your request within a reasonable timeframe. Note that we may retain some data for legal or regulatory compliance purposes even after you request deletion.
Data retention
We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. Transaction records are retained for at least five years for regulatory and tax purposes. KYC documents are retained for the duration of your account and for a period after account closure as required by anti-money-laundering regulations. You can request deletion of your account and associated data anytime, subject to legal retention requirements.
International data transfers
Our servers may be located outside your jurisdiction. By using noli, you consent to the transfer of your data to countries outside Indonesia if necessary to provide our services. We ensure that all international data transfers comply with applicable privacy laws and are protected by appropriate safeguards.
Contact and privacy inquiries
If you have questions about our privacy practices, want to access your data, or wish to file a complaint, contact our support team. We operate in English and respond to privacy inquiries from users in Jakarta, Surabaya, Bandung, Medan, and other supported areas. You can also contact us regarding data requests related to Liga 1, Piala Indonesia, or other noli services. We aim to respond to all privacy inquiries within 30 days.
Policy updates
We may update this privacy policy from time to time. We will notify you of material changes by email or through your noli account. Your continued use of noli after changes take effect constitutes your acceptance of the updated policy. We recommend reviewing this policy periodically to stay informed of how we handle your data.